I had an amazing experience with Ivy and Lovely Bride. When my dress came in and was damaged, Ivy immediately sent it back to the distributor and had a new one to me in just a few weeks. Not only that, but I found a gorgeous dress that was well within my budget and felt so taken care of while I was there. Ivy also suggested an amazing lingerie store and seamstress. I wish I had another reason to shop there, because I would in a heartbeat!