Extremely caring as if our 2 dogs were her own! Provides peace of mind while you need to be away from your pets as they are like your children! Extremely dependable and always there when you need her, even in emergencies. As for experience, has veterinary experience so that provides even greater peace of mind when away for a week on vacation. comfortable our kids are well taken care of and would recommend service of Michelle at The Purrfect Pet Nanny to all that has a need for her services. Best sitter ever!!